A successful project reflects a balance of inspirational design, effective operational planning, and financial acumen.

Our equal attention to these diverse disciplines assures that the spa becomes a vital component of the property, not merely another hotel/resort amenity.

Wellness Project Planning

For new build or renovation projects, our wellness design planning reflects sensory, innovative concepts and attention to function and operational practicality.

Discovery/Feasibility Study/Concept Discovery

Schematic Design

Design Development

Construction Documentation

Construction Administration / Design Implementation

Pre-opening Planning and Operational Support

Our team is poised to address every detail necessary to get your spa open and fully operational.

Positioning & Offering

Facilities & Operations

Marketing & Systems Review

Post-opening Operational Support, Management, and Advisory Services

We offer a broad range of management and advisory services, from short-term operational consultancy through full post-opening management under the authority of the client or the client’s appointed representative.

Business Evaluation

Operational & Financial Performance

Facility operations and administration
On-going communications, including site visits and operational audit reports
Based upon key performance indicators and benchmarks, we will provide action plans reflecting targeted strategies and processes to strengthen operational and financial performance, ultimately increasing opportunities for greater profit, success, and long-term sustainability

Marketing Metrics